Thank you for choosing Trree Hut Shea! We are committed to delivering your order as quickly and safely as possible. Below is an overview of our shipping policy.

Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
During busy periods (e.g., holidays, sales), processing times may be slightly longer. We appreciate your patience and understanding.
Shipping Methods and Delivery Time
Domestic Shipping:
Estimated delivery time: 3-7 business days
We offer standard shipping for all domestic orders. Delivery times depend on your location and the selected shipping method.
International Shipping:
Estimated delivery time: 7-14 business days
Shipping times vary depending on the destination country and any customs procedures.
Note: Delivery time is calculated from the date the order is shipped, not the order date.

Shipping Fees
Domestic Orders:
Free shipping is available for orders over a certain amount. The specific minimum for free shipping can be found on the checkout page.
For orders under the minimum free shipping threshold, shipping fees will be calculated at checkout based on the delivery address.
International Orders:
Shipping costs for international orders will vary depending on the destination and the weight of the order.
The shipping costs will be displayed during the checkout process.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your order through our logistics partners.
Duty & Import Fees
International Orders:
Any customs duties, taxes, or import fees that may apply are the responsibility of the recipient. These fees vary depending on the destination country and local regulations.
Please check with your local customs office for more information on any potential import fees before placing your order.
Shipping Restrictions
Due to legal or transportation restrictions, we are currently unable to ship to certain countries/regions. Please verify if shipping is available to your location at checkout.
Lost or Damaged Packages
We take great care in packaging and shipping your orders, but if your package is lost or damaged during transit, please contact us at trreehutshea@store.com within 7 days of receiving the notification of shipment.
We will work with you to resolve the issue as quickly as possible.
If you have any questions regarding shipping, please don’t hesitate to reach out to our customer service team via email at trreehutshea@store.com. We’re here to assist you! Thank you for shopping with us!